LTSA is a non-governmental, self-funded organization responsible for operating BC’s land title and survey systems and other land-related registries that underpin BC’s real property market and broader economy.

In 2025/26, LTSA delivered meaningful progress and advanced our work towards our vision of a real property market that is trusted and transparent.

We are advancing initiatives that deliver clear public value for our customers and for British Columbians through continued focus on operational excellence, strategic investments in technology, and ongoing innovation. This includes enhancing accessibility and security of the land title system by building a verified transaction that incorporates secure technology infrastructure related to property ownership.

This work is guided by four strategic objectives: improve operational excellence; grow the business in the public interest; reinvest and strengthen core systems; and continually invest in people and capabilities.

We are building a stronger, more transparent, and more resilient real property market to meet evolving public and market needs.

LTSA is spearheading the digital transformation of real estate transactions, working to ensure seamless, secure real property transactions while enhancing trust, transparency, and security for the public.

The Verified Transaction is centered on achieving three outcomes: modernizing identity verifications for all individuals involved in a property transaction; improving digital connectivity for the transaction; and developing industry standards for data exchange formats to enable digital connectivity.

LTSA’s commitment to fraud protection and anti-corruption efforts is demonstrated through work to develop the verified transaction, which provides enhancements to security, improved access to information and data, and interoperability with other public service agencies.

This year, LTSA developed and piloted two new services related to Verified Transaction. The first is a digital credential for lawyers that can be used to digitally sign land title applications. The second is BC Property Connect, a new service that provides property owners with a secure digital connection to information about their property, including property alerts for any changes to title.

LTSA’s governance and operating models have reflected the principles of Environmental, Social and Governance (ESG) since its inception in 2005. LTSA is continuing to build on these principles to contribute positively to society within LTSA’s mandate and the ecosystem within which it operates.

LTSA has identified the following topics related to environment, social and governance (ESG) as important focus areas, selected based on feedback from stakeholders, customers, employees and the Board of Directors via an assessment survey.

•  Climate Change and Sustainable Operations
•  Disaster Recovery from Climate Change
•  Customer Experience
•  Diversity, Equity & Inclusion
•  Indigenous Reconciliation
•  Anti-Corruption / Fraud
•  Cyber Security and Data Privacy

LTSA activities that support environmental, social and governance focus areas are highlighted throughout the Annual Report and Governance Report to demonstrate how ESG is integrated into our strategic business planning and reporting.

LTSA established four strategic objectives in the 2025/26 LTSA Business Plan to frame desired outcomes and strategies the organization will use to achieve them as follows: